Sign In

Signing in to Sunrise Casino is designed to be simple so you can get to the games quickly and securely. On desktop or mobile, tap the “Sign In” button, type your registered email or username and your password, then confirm. If you use the mobile site or app, the sign-in flow is the same and adapts to smaller screens for a smooth experience.

If you don’t have an account yet, choose “Register” and complete the short form. Remember you must verify your identity before making large withdrawals, so upload any requested ID documents in the account area to avoid delays later.

Security tips and common sign-in problems — stay safe and sorted

Use a strong, unique password and enable two-factor authentication if prompted. Avoid public Wi‑Fi while logging in, and never share your password or verification codes. If a device asks to save your login, only accept on private devices.

Forgot your password? Click “Forgot Password,” follow the reset link sent to your email, and double-check your spam folder if you don’t see it. If your account is locked after multiple failed attempts or you need help with verification, contact support via live chat or email support@sunrisecasino.com for immediate assistance. The FAQ section can also answer quick questions about account rules and document uploads.

Troubleshooting verification and withdrawal holds — what to expect

Sunrise Casino follows standard KYC checks, so expect requests for photo ID, proof of address, and sometimes a selfie. These checks protect your funds and speed up withdrawals once complete. Verification times vary, but typical reviews finish within a few business days; reach out to chat for status updates if needed.

If you used Bitcoin or another cryptocurrency, note that blockchain confirmations and verification steps may add extra time before funds are available to withdraw. For card and e‑wallet deposits, withdrawal limits and processing times depend on the method you choose and your VIP tier.

What signing in unlocks — bonuses, VIP perks, and account tools

Signing in is required to claim most promotions. The 200% Welcome Bonus (up to $1,000) and the 150% Match Bonus for table games and video poker must be manually claimed in the Cashier using the promo code, and they carry specific terms such as a 30x wagering requirement on slots and keno. Always read the full terms before activating a promotion.

Your signed‑in account also gives access to the VIP program, loyalty rewards, and tailored offers — from higher deposit bonuses to cashback and weekly free spins. VIP tiers bring higher withdrawal limits and faster payments, so verify your account early to maximize benefits.

Payments, currencies, and customer support — everything in one place

Sunrise Casino supports multiple payment options, including AstroPay Card, Bitcoin/BTC, MasterCard, Neteller, Skrill, Visa, and eZeeWallet, and accepts currencies such as USD, EUR, CAD, AUD, NZD, ZAR, and Bitcoin. Select your preferred currency during registration to simplify deposits and withdrawals.

If you hit a snag, use the live chat for fastest response, or email support@sunrisecasino.com for detailed queries. The FAQ covers common sign-in and cashier topics, while the review hub offers deeper site insights — see our full Sunrise Casino review for an overview of features and policies.

Signing in is the first step to unlocking games like Bigger Bass Blizzard Christmas Catch Slots and table classics, managing limits, and claiming bonuses. Take a moment to secure your account and complete verification so you can play responsibly and access funds without hiccups.